social wellness in the city live your life.
SAUNA, ICE BATHS, MUSIC & MORE!
Join the club now! Download our app for Apple or Android.
Find us in the heart of the CBD at 38 North Canal Rd.
Privacy Policy
Effective Date: February 4th, 2025Your privacy is important to us. This privacy policy ("Policy") explains how The Plunge Club ("we," "our," or "us") collects and uses your information when you use our website or mobile application ("App").
You consent to the practices outlined in this Policy.1. Information We Collect - we may collect the following types of information:Personal Information: This may include your name, email address, phone number, payment information, and other details you provide when registering or using the App.Usage Data: Information about how you interact with the App, such as app usage data, device information, IP address, and location data (if location services are enabled).Device Information: Details about your device, such as its model, operating system, and version.
Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience, such as remembering your preferences and settings.2. How We Use Your Information - we use the information we collect for the following purposes:To provide, operate, and maintain the App. To personalize your experience. To improve, test, and enhance the functionality of the App. To send updates, notifications, and other communications related to the App. To process transactions and respond to customer service requests. To comply with legal obligations and resolve disputes.3. Security - we implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.4. Children’s Privacy - our App is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that we have collected personal information from a child, please contact us, and we will take steps to delete that information.5. International Data Transfers - if you are accessing our App from outside Singapore, your data may be transferred to, stored, and processed in Singapore. By using the App, you consent to such transfers.6. Changes to This Privacy Policy - we may update this Privacy Policy from time to time. When we make changes, we will update the "Effective Date" at the top of the Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.7. Contact Us - if you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at [email protected].
Data Policy
Effective Date: May 4th, 2025Your data is important to us. This data policy ("Policy") explains how The Plunge Club ("we," "our," or "us") discloses and protects your information when you use our website or mobile application ("App").
You consent to the practices outlined in this Policy.1. How We Share Your Information - we may share your information with:Service Providers: Third-party vendors who help us operate the App or provide services, such as analytics, payment processing, or hosting services. These third parties are only allowed to use your data as necessary to provide their services.Legal Requirements: If required by law, we may disclose your information to comply with legal obligations, protect our rights, or prevent fraud.Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the new entity.2. Data Retention - we retain your information only for as long as necessary to fulfill the purposes outlined in this Policy or as required by law. If you wish to delete your account or request that we stop using your information, you may contact us at [email protected].3. Your Choices - you have the following rights regarding your information:Access and Update: You can access, correct, or update your personal information directly in the App or by contacting us.Opt-out of Communications: You can opt out of receiving promotional emails by following the unsubscribe link in our emails.Location Services: You can disable location services in your device settings if you do not want us to collect location data.4. Security - we implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, so we cannot guarantee absolute security.5. Changes to This Data Policy - we may update this Data Policy from time to time. When we make changes, we will update the "Effective Date" at the top of the Policy. We encourage you to review this Policy periodically to stay informed about how we protect your information.6. Contact Us - if you have any questions or concerns about this Data Policy or how we handle your personal information, please contact us at [email protected].
Terms of Service
Effective Date: May 1st 2025
Welcome to The Plunge Club ("we," "our," or "us"). These Terms of Service ("Terms") govern your access to and use of our sauna and ice bath facilities ("Services"). By purchasing a membership, single-use pass / credits, or using our facilities, you agree to comply with these Terms.
Please read them carefully before using our Services.1. Memberships and Passes
1.1 Memberships
We offer monthly memberships to give you unlimited access to our sauna and ice bath facilities during operating hours. Memberships are subject to the following terms:
Membership fees are billed monthly, and the membership will automatically renew unless canceled in accordance with the cancellation policy.
Memberships are non-transferable and may not be shared with others.
1.2 Credits / Single-Use Passes
Credits / Single-use passes allow non-members to access the sauna and ice bath on an ad-hoc time basis. These credits / passes are subject to the following terms:
Credits / passes must be purchased before arrival.
They are valid for a one-time use only and cannot be transferred or refunded once used.
They must be used within the specified time frame as per the purchase agreement.
1.3 Pricing and Payment
All membership and credits / pass fees are displayed on our website or in the app. Prices are subject to change, but members will be notified in advance if there is any change in pricing.2. User Conduct
By using our facilities, you agree to:
Follow all posted rules and guidelines within the facility.
Treat our staff, other members, and guests with respect and courtesy.
Not engage in any illegal or inappropriate behavior, including but not limited to harassment, disruptive conduct, or vandalism.
Maintain personal hygiene and use appropriate attire while using the sauna and ice bath.3. Health and Safety
3.1 Health Declaration
You acknowledge and confirm that you are in good health and able to safely use our sauna and ice bath facilities. If you have any medical conditions, injuries, or health concerns, we strongly recommend consulting a healthcare provider before use.
3.2 Waiver of Liability
By using our services, you agree to release Plunge Club Pte Ltd and its employees from any and all liability for injury, illness, or damage that may result from your use of the facilities, except as required by law. You understand the risks associated with sauna and ice bath use, including but not limited to heat exhaustion, dehydration, and thermal shock.
3.3 Rules and Guidelines
For your safety and comfort, we may establish guidelines on time limits, temperature settings, and conduct within the sauna and ice bath. These guidelines must be followed at all times.4. Account Management
4.1 Account Creation
To access membership benefits, you must create an account. You agree to provide accurate and complete information during the registration process and to update your information if it changes.
4.2 Account Security
You are responsible for maintaining the confidentiality of your account information and for all activities under your account. If you believe your account has been compromised, you must notify us immediately.
4.3 Cancellations and Modifications
Membership Cancellation: You may cancel your membership at any time by instructing us via the app. Cancellations will take effect at the end of the current billing cycle. Refunds for partial months will not be provided.
Credits / Passes: Credits / passes are non-refundable and non-transferrable once purchased.5. Refund and Cancellation Policy
5.1 Membership Cancellations
Monthly memberships are billed in advance and are non-refundable. You may cancel your membership at any time, and cancellation will take effect at the end of the current billing period.
5.2 Credits / Pass Refunds
Credits / passes are non-refundable. If you are unable to use your credit / pass due to extenuating circumstances (e.g., illness), please contact us, and we may issue a refund or reschedule at our discretion.6. Intellectual Property
All content provided on our website, app, and within our facilities, including logos, trademarks, and proprietary materials, are owned by Plunge Club Pte Ltd and protected by intellectual property laws. You may not use or reproduce any of these materials without our written consent.7. Privacy and Data Protection
We are committed to protecting your personal data. By using our Services, you agree to our Privacy Policy and Data Policy, which outlines how we collect, use, and protect your personal information.8. Changes to the Terms of Service
We reserve the right to modify or update these Terms at any time. We will notify you of any material changes to these Terms, and the updated Terms will be posted on our website or app. Your continued use of the Services after such changes will constitute your acceptance of the revised Terms.9. Termination
We reserve the right to suspend or terminate your access to our facilities if you violate these Terms, engage in unsafe or disruptive behavior, or fail to comply with the health and safety guidelines.10. Governing Law
These Terms are governed by the laws of Singapore, without regard to its conflict of laws principles. Any disputes arising from or related to these Terms will be resolved in the appropriate courts of the Republic of Singapore.11. Contact Information
If you have any questions or concerns about these Terms, please contact us at [email protected].